Frequently Asked Questions
Everything you need to know about ordering, shipping, and caring for your Harvillu pieces.
Orders & Shipping
How long does shipping take?
Orders are dispatched within 2–3 business days and typically arrive within 5–7 business days across India.
Do you offer free shipping?
Yes — we offer free shipping on all orders above ₹1499.
Can I track my order?
Absolutely. You'll receive a tracking link by email and SMS once your order ships.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unused items with tags intact.
How do I exchange for a different size?
Reach out via WhatsApp or email with your order number and we'll arrange an exchange.
Products & Sizing
How do I find my size?
Check our detailed Size Guide for measurement charts in inches and cm for every garment.
How should I care for handwoven fabric?
We recommend dry cleaning or gentle hand wash in cold water. Avoid direct sunlight when drying.
Payments
What payment methods do you accept?
We accept all major cards, UPI, net banking, and popular wallets. Cash on delivery is available on eligible orders.
Still have questions?
Our team is happy to help. Reach out and we'll get back to you soon.
